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speaking of asterisk. the company i built the asterisk server for
decided, after it was up and running to go with a traditional telco
option. i don't know why. but, hey it's their money and time. it is
unfortunate that they decided this way...but i guess it's what they want.
so, project closed. it worked for about a week.
:)
Russell Horn wrote:
>These are both straight forward to impliment on asterisk.
>
>I'm using Broadvoice for VOIP - there have been a couple of niggles with
>their service which haven't bothered me, but probably would bother a
>business relying on this as it's main switchboard. Why are you
>determined to pass all outgoing calls through VoIP when almost any
>business you'd be selling to will already have ISDN running in for their
>existing switchboard? You might not be able to tout such big savings,
>but you can at least tout the 4 hour response time from the phone
>company if the line goes down. You can still throw in one or two VoIP
>accounts and route outbound calls through them when they are available
>to cut the phone bill.
>
>If businesses aren't taking the bait, have you tried using a pitch where
>you're supplying Cisco phones, HP / 3Com managed switches and PBX
>hardware from Digium. They'll never have heard of Digium but will
>remember the Cisco & HP.
>
>As for your groups, you could either impliment an Asterisk call queue -
>calls are answered by asterisk, caller gets music on hold, asterisk
>picks an agent to give the call to. That's probably the best route if
>you expect lots of calls.
>
>If you expect fewer calls, you can just impliment this in
>extensions.conf
>
>In this file you have an order in which commands get processed like:
>
> PHONES1=SIP/2201
> PHONES1VM=2201
>
> PHONES2=SIP/2202
> PHONES2VM=2202
>
>exten => 2201,1,Dial(${PHONES1},20,Ttm)
>exten => 2201,2,Macro(vmessage,${PHONES1VM})
>exten => 2201,3,Hangup
>
>That rings 2201 and if I don't answer the call goes to voicemail. You
>can add another action to occur if the line is busy by adding another
>line like:
>
>exten => 2201,102,Dial(${PHONES2},20,Ttm)
>exten => 2201,103,Macro(vmessage,${PHONES1VM})
>exten => 2201,104,Hangup
>
>Now if a call comes in and 2201 is engaged, it will try 2202
>
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>
>
>
--
Shawn Parker
Network Administrator
Cumulus Broadcasting, LLC.
Columbia-Jefferson City, Missouri
1.573.449.4141
EMAIL:PROTECTED
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