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Can he ping out by IP or domain name?
Can he ping localhost?
Did the /etc/resolv.conf get updated with the proper dns numbers?
Is the firewall turned on?
Have him type 'service iptables stop' at the command line (as root) then have him try to access the internet again.
Good Luck!
Bob
---------- Original Message ----------------------------------
From: Suman <EMAIL:PROTECTED>
Reply-To: MLUG Members <EMAIL:PROTECTED>
Date: Fri, 8 Aug 2003 22:30:05 -0500
>Ok; A friend of mine who is a newbie was installing redhat 9 on his office
>machine while chatting with me. I could able to manage to tell him
>instructions on phone for installation and he got it done well.
>Now, according to him, his machine got a static ip and I asked him to write
>down the ip, mask, dns, gateway from the existing windows (dual boot) on that
>and in linux using network configuration utility I asked him to enter those
>values in. Also, added lines
><ipaddress> <hostname> in /etc/hosts.
>eth0 was active, also /sbin/ifconfig shows up nicely, /sbin/ifup eth0 doesnt
>give any erros. But he could not able to access internet. I could not figure
>out what should I ask him to do without looking or knowing whats going on. He
>stays in carbondale, so I cant go.
>
>Could anyone have any ideas of getting through this.
>--
>Suman K
>Univ. of Missouri-Columbia
>_______________________________________________
>members mailing list
>EMAIL:PROTECTED
>http://mlug.missouri.edu/mailman/listinfo/members
>
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