Re: [MLUG - DISCUSSION] How To Dispute A Carfax?

["Christian M. Cepel" <EMAIL:PROTECTED>]

Which should serve as a warning to CarFax.  They are awesome, but as they become more and more a factor in business decisions, they open themselves up to more and more liability to huge class action lawsuits over just this sort of thing.

I.e., it's good that they provide a dispute avenue...

But... they had also better make certain that their procedures for accepting information from the 'over 20,000 data sources' David referenced are completely w/o the possibility of being called into question, or despite providing a dispute procedure, they _will_ be sued out of existence if it can be proven that their service has inaccurately affected business dealings on any scale.

Which is a shame, because CarFax is awesome.


Jerry Gamblin wrote:

CARFAX receives vehicle history records from over 20,000 data sources.
Sometimes specific records reported by these sources are inaccurate. In
an effort to provide the best vehicle history information, CARFAX
provides our customers with a way to amend records. Please use the
instructions below to bring these to our attention.

    

Thanks, I will work through these steps. It still gets me a little mad
that carfax has become a defacto standard and has errors in it like
this. I know its not life or death but it probally cost me the car I
wanted to buy because I am going to have to spend a few day tracking
this down and trying to get it fixed.

  

-- 
Christian M. Cepel - Thistledowne Productions - http://thistledowne.org
Computer Support Specialist, Sr. - University of Missouri - Columbia
College of Education - School of Info Science & Learning Technologies
VRCbd, KidTools & StrategyTools Support Systems Projects, and Truman,
Library Whistlestop Project - Web Design & Programming - 573.999.2370

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